Business English Lingua Franca in intercultural (business) communication

Typically, the term intercultural is used as a synonym for international in the sense that it is used to refer to communication taking place between people with international backgrounds. Thus, a different cultural background equals to a different national background, which suggests that the communicators do not share the same mother tongue. In such situations the communicators basically have two options: first, one party can switch over to the other party’s mother tongue; and second, both can use a common language which is neither party’s native tongue. Both options call for intercultural communication

The Evolution of English as the Business Lingua Franca: Signs of Convergence in Chinese and Finnish Professional Communication

This study questions the conventional view of the indirectness of Chinese communication. Drawing on qualitative interviews with Finnish and Chinese business professionals, the authors examine the effect of cultural identity on the directness of the communication of Chinese professionals who work for internationally operating Finnish companies located in Beijing and Shanghai, China, and who use English as the shared language with their Finnish colleagues. Three components of cultural identity (i.e., vocation as an international business professional, fairly young age, and the use of English as the business lingua franca) are particularly relevant in the participants’ professional communication and stimulated its openness and directness. The study finds that the evolution of English as the business lingua franca can be detected in the signs of convergence identified in Chinese and Finnish professional communication.Peer reviewe

"English? - Oh, it's just work!": A study of BELF users’ perceptions

With the increasing number of business professionals operating globally, knowledge of successful English lingua franca in business contexts (BELF) has become an important element in overall business know-how. Here, we report on a research project focusing on everyday BELF communication at work. It consists of an extensive survey, and related interviews among international business professionals. In addition to offering some quantitative data on communicative situations, the survey results show the respondents’ views of situation-specific factors in their communicative situations in relation to each other. Our findings suggest that English in today’s global business environment is “simply work” and its use is highly contextual. Thus, knowledge of the specific business context, the particular genres used in the particular business area, and overall business communication strategies are tightly intertwined with proficiency in English, which impacts upon teaching.Peer reviewe

Professional Communication in a Global Business Context: The Notion of Global Communicative Competence

On the basis of an extensive survey study conducted among business professionals engaging in global communication, this paper discusses communicative competence. Rapid changes in work environments, particularly advancing globalization and new technology, have highlighted the need for expanding our knowledge of the elements that constitute communicative competence in global encounters. Competence has been investigated by several researchers; however, the language perspective, particularly the language used for international communication, that is, English as a Lingua Franca (ELF), has largely been ignored. Our findings indicate that global communicative competence (GCC) consists of three layers: multicultural competence, competence in English as a Business Lingua Franca (BELF) and the communicator's business know-how. Based on our findings, we present a model for GCC, which includes language as a key component. Implications for theory, practice, and education include the need for a multidisciplinary approach and the acknowledgement of ELF/BELF as the language of global interaction. ELF IBELF assumes a shared "core" of the English language, but focuses on interactional skills, rapport building, and the ability to ask for and provide clarifications.Peer reviewe

Language as an issue in international internal communication: English or local language? If English, what English?

The present paper discusses internal communication in the global context, with a focus on language as an issue for the organization. Although ‘language’, naturally, is a resource that enables any – internal or other – communication, it has not been examined in public relations research but has been taken for granted or as given. The current pace of globalization in all sectors has rapidly globalized internal communication and the language issue needs to be addressed. On the basis of two empirical studies we discuss language strategy and language use in international internal communication. Our findings show that although a common ‘corporate language’ – which mostly today refers to English – enables internal communication, it is not a straightforward solution but a number of issues need to be considered. For example, as international communication in a business context is today mostly conducted by non-native speakers of English, their language can be characterized as BELF (English as Business Lingua Franca), which differs from ‘standard English’ in many ways. Also, language issues need to be considered for organizational credibility and knowledge sharing and for constructing trust and rapport in international interaction.Peer reviewe

High but stable incidence of adult-onset asthma in northern Sweden over the last decades

Background The prevalence of asthma has increased both among children and adults during the latter half of the 20th century. The prevalence among adults is affected by the incidence of asthma not only in childhood but also in adulthood. Time trends in asthma incidence have been poorly studied. Aims The aim of this study was to review the incidence of adult-onset asthma from 1996 to 2006 and 2006 to 2016 and compare the risk factor patterns. Methods In the Obstructive Lung Disease in Northern Sweden (OLIN) studies, two randomly selected population-based samples in the 20-69-year age group participated in postal questionnaire surveys about asthma in 1996 (n=7104, 85%) and 2006 (n=6165, 77%). A 10-year follow-up of the two cohorts with the same validated questionnaire was performed, and 5709 and 4552 responded, respectively. Different definitions of population at risk were used in the calculations of asthma incidence. The protocol followed a study performed between 1986 and 1996 in the same area. Results The crude incidence rate of physician-diagnosed asthma was 4.4 per 1000 person-years (men 3.8, women 5.5) from 1996 to 2006, and 4.8 per 1000 person-years (men 3.7, women 6.2) from 2006 to 2016. When correcting for possible under-diagnosis at study entry, the incidence rate was 2.4 per 1000 personyears from 1996 to 2006 and 2.6 per 1000 person-years from 2006 to 2016. The incidence rates were similar across age groups. Allergic rhino-conjunctivitis was the main risk factor for incident asthma in both observation periods (risk ratio 2.4-2.6). Conclusions The incidence of adult-onset asthma has been stable over the last two decades and has remained at a similar level since the 1980s. The high incidence contributes to the increase in asthma prevalence.Peer reviewe

Differences in diagnostic patterns of obstructive airway disease between areas and sex in Sweden and Finland-the Nordic EpiLung study

Objective:To investigate the current prevalence of physician-diagnosed obstructive airway diseases by respiratory symptoms and by sex in Sweden and Finland. Method:In 2016, a postal questionnaire was answered by 34,072 randomly selected adults in four study areas: Vastra Gotaland and Norrbotten in Sweden, and Seinajoki-Vaasa and Helsinki in Finland. Results:The prevalence of asthma symptoms was higher in Norrbotten (13.2%), Seinajoki-Vaasa (14.8%) and Helsinki (14.4%) than in Vastra Gotaland (10.7%), and physician-diagnosed asthma was highest in Norrbotten (13.0%) and least in Vastra Gotaland (10.1%). Chronic productive cough was most common in the Finnish areas (7.7-8.2% versus 6.3-6.7%) while the prevalence of physician-diagnosed chronic bronchitis (CB) or chronic obstructive pulmonary disease (COPD) varied between 1.7 and 2.7% in the four areas. Among individuals with respiratory symptoms, the prevalence of asthma was most common in Norrbotten, while a diagnosis of COPD or CB was most common in Vastra Gotaland and Seinajoki-Vaasa. More women than men with respiratory symptoms reported a diagnosis of asthma in Sweden and Seinajoki-Vaasa but there were no sex differences in Helsinki. In Sweden, more women than men with symptoms of cough or phlegm reported a diagnosis of CB or COPD, while in Finland the opposite was found. Conclusion:The prevalence of respiratory symptoms and corresponding diagnoses varied between and within the countries. The proportion reporting a diagnosis of obstructive airway disease among individuals with respiratory symptoms varied, indicating differences in diagnostic patterns both between areas and by sex.Peer reviewe

Language in international business: a review and agenda for future research

A fast growing number of studies demonstrates that language diversity influences almost all management decisions in modern multinational corporations. Whereas no doubt remains about the practical importance of language, the empirical investigation and theoretical conceptualization of its complex and multifaceted effects still presents a substantial challenge. To summarize and evaluate the current state of the literature in a coherent picture informing future research, we systematically review 264 articles on language in international business. We scrutinize the geographic distributions of data, evaluate the field’s achievements to date in terms of theories and methodologies, and summarize core findings by individual, group, firm, and country levels of analysis. For each of these dimensions, we then put forward a future research agenda. We encourage scholars to transcend disciplinary boundaries and to draw on, integrate, and test a variety of theories from disciplines such as psychology, linguistics, and neuroscience to gain a more profound understanding of language in international business. We advocate more multi-level studies and cross-national research collaborations and suggest greater attention to potential new data sources and means of analysis